Frequently Asked Questions

IS YOUR DEODORANT ORGANIC?

Yes! We offer organic deodorant certified by the USDA. Products that host the USDA organic seal are produced under the highest standards set forth by the US Department of Agriculture. This is something we are very proud of and are so happy to be able to provide our customers premium products that they can feel confident contain only all-natural ingredients.

 

DO YOU OFFER A BAKING SODA FREE OPTION?

Absolutely! Our Bare Beauty deodorant is baking soda free and has no essential oils. It contains only 5 all-natural, edible ingredients. Bare Beauty uses magnesium to effectively neutralize body odor for those with sensitive skin. Still with 100% natural ingredients and still awesome!

 

ARE YOUR PRODUCTS TESTED ON ANIMALS?

No way! We would never test any of our products on animals. Our deodorants are cruelty-free and vegan. Note: Our USDA certified organic lip balm does contain beeswax. The organic beeswax is pure and has not been mixed with lanolin and we do not use lanolin in any of our products.

 

WHERE DO YOU SHIP?

Currently we ship to the US and Canada. If you live in another region and are interested in purchasing our products, please send us an email at hello@SmellSweetCompany.com.

 

HOW MUCH IS SHIPPING?

If you are located in the US, shipping is FREE on all bundles / sets, pay it forward deodorant bundles and lip balm 4 packs! Other shop US orders have a flat rate shipping cost of $4.95 or FREE on orders over $49! Shipping to Canada is a flat rate shipping cost of $14.95. All prices are in USD.

 

HOW LONG WILL IT TAKE TO RECEIVE MY FIRST ORDER?

We ship via USPS within 3-5 business days of receiving your order. Therefore, you can expect to receive your order generally 5-10 days after placing it. We’ll send you a shipping notice once your shipment goes out which includes tracking, so you can stay up to date on when it will arrive. Please note: Alaska, Hawaii, US territories and Canada may experience longer shipping times.

    

WHAT IS YOUR REFUND / RETURN POLICY?

Sometimes products purchased online are not exactly what you’ve expected. We understand that! If you are not satisfied for any reason, please reach out to us at hello@SmellSweetCompany.com. We offer hassle free returns. Please send product back to: Smell Sweet Company, Att: Returns, 510 Daniel Webster Hwy #1482, Merrimack, NH 03054 within 15 days of receipt. Once received, project refunds (minus shipping) will be issued within 5-10 business days. We do not cover return shipping costs.

 

WHAT IF THE PRODUCT ARRIVES DAMAGED?

If for some reason you receive a damaged product, please send a picture to us at hello@SmellSweetCompany.com within 10 days of receipt of the package and we will take care of it for you.

 

SHOP INSTAGRAM